The Sub-Zero is a luxury brand fridge and everyone expects them to last forever without any problems. When they don't for some reason customers are often very very unhappy.
It is up to us to come in and save the day with our expert luxury refrigerator repair skills.
This was the case with this repair.
This Sub-Zero wasn't cooling the food. That is when the customer called.
Why was this Sub-Zero not able to cool the food?
We found at when we arrived at the home and were able to diagnose the machine. They had multiple parts on the machine that were failing and not functioning correctly.
The first problem we noticed when taking apart the refrigerator was that it had a massive leak. It had leaked out of a crack and that leak was causing the compressor and freezer evaporator to fail. After that, we also had to replace the exchanger (heat) and the accumulator.
Of course, we repaired the leak which was the cause of the issue. In the end, we were able to fix this machine, replace 4 main parts of the fridge and the customer went from frustrated to happy!