
14 Reviews, Averaging 5 Stars!

This washing machine was leaking all over the place! But this wasn't the only problem we experienced with this particular machine.
The agitator was not moving at all.
To be honest this repair was similar to many repairs we have done in the past. The customer calls us to take care of an emergency.
Most of the time we are able to act fast as we did in this instance.
Washing machine repair calls can get pretty crazy. This one was definitely one of those.
The machine was already disconnected when we got to the home. However, water had gathered into a pool. When we start to diagnose the machine we found that the bearings were shot and that the stay was stripped bare and was unable to hold the drum properly. It was moving and wobbling everywhere.
This problem is not uncommon and can be often the result of faulty or cheap parts. However, it can be caused by overloading a washing machine too often. FYI - It can be a bad thing to put too many clothes in the washer especially if you do this over and over again.
What did we do?
We completely removed the drum. Once the drum was out and no longer in the way we were able to replace the gaskets, strut, and bearings.
After that, we made sure the machine was properly balanced and was able to function without malfunctioning.
We fixed the problem and this custom was able to start using their washing machine again!